Privacy Policy
At TrueStepGo, we are committed to protecting the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make purchases, or interact with our services. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, billing and shipping address, phone number, and payment information when you place an order or register an account.
- Non-Personal Information: This includes browser type, device information, IP address, and browsing behavior on our website.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and fulfill orders, including shipping and payment processing.
- To provide customer support and respond to inquiries.
- To send updates, promotions, and newsletters (if you have opted in).
- To improve our website, services, and user experience.
- To ensure compliance with applicable laws and regulations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: With trusted partners who help us operate our website, process payments, or deliver orders.
- Legal Compliance: If required by law, to respond to legal requests or protect the rights and safety of TrueStepGo or others.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and gather insights about website usage. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to ensure the security of your data, no online platform can guarantee complete protection.
6. Your Rights
As a user in Canada, you have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Withdraw consent for certain data uses.
- Request the deletion of your personal information, subject to legal and operational obligations.
To exercise these rights, please contact us through the contact form on our website.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed.
Thank you for trusting TrueStepGo. Your privacy is our priority, and we are committed to safeguarding your personal information while providing you with the best possible experience.